Australia Express service includes the following:
Basic Express service:
Package delivery: Customers can send the package to a nearby post office, Courier outlets or arrange a Courier to pick up the package. For example, Australia Post can allow couriers to collect packages from their doorsteps through online booking.
Transport and distribution: The parcel is delivered to the destination by road, rail, air, sea and other modes of transport. Toll Group, for example, offers a wide range of modes of transport, including road, rail, air and sea, to suit all sizes of cargo transport.
Package tracking: Customers can check the status and location of the package through the express tracking number on the express company's official website or related platforms. For example, StarTrack, which is owned by Australia Post, allows customers to track packages through its website or through platforms such as 17TRACK.
Delivery service: Deliver the package to the addressee's designated address, including residential, business address or collection point. Some express delivery companies also provide signature confirmation services to ensure that the package is accurately delivered to the recipient.
Value-added services:
Insurance Services: Purchase insurance for your package to cover loss, damage or delay in transit. If Easy Australia line will cooperate with a number of well-known insurance companies to provide full insurance services for parcels.
Collect payment: Express companies can help merchants collect payment in the delivery of packages and return the money to the merchants. Some Express delivery companies offer this service for e-commerce customers, such as Allied Express, which offers customized delivery services for e-commerce customers including collection and return processing.
Special goods transport: Provide cold chain logistics services to transport items that need to be refrigerated or frozen, such as food, medicine, etc. There are also dangerous goods transport services, which transport hazardous goods but require professional qualifications and equipment; For large items, such as furniture, large equipment, etc., there are also corresponding transportation solutions.
Packaging services: Provide professional packaging materials and packaging services to ensure that packages are not damaged during transportation. Some Courier companies also provide free packaging materials, such as Australia Post, which provides packaging for Express Post's pre-paid bags and boxes.
Return service: Assist customers in handling returned packages, including door-to-door pickup, transportation and return to sender. The delivery services of some e-commerce platforms will cooperate with Courier companies to provide convenient return services.
International Express Services:
Customs clearance service: Help customers deal with the customs declaration and payment of customs duties during the import and export process. For example, the "double clearance tax" service of Easy Australia line can complete the entire customs clearance process on behalf of customers, including paying customs duties and value-added tax.
International transport: Shipping packages from Australia to other countries or regions by air or sea. Different express companies have different international transportation routes and partners, and can choose the right mode of transportation and timeliness according to customer needs.
Destination delivery: After the package arrives in the destination country or region, it is delivered by a local Courier partner or branch to ensure that the package is accurately delivered to the recipient.
In addition, some express delivery companies will also provide enterprise customers with supply chain management, warehousing services, order processing and other one-stop logistics solutions to help enterprises optimize logistics processes and improve operational efficiency.